Terms of Service
for MediSwift Courier Brothers
Last Updated: May 21, 2026
1. Acceptance of Terms
By accessing or using the MediSwift Courier Brothers website (“Website”) and any services provided by MediSwift Courier Brothers (“Company,” “we,” “our,” or “us”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you should not use this Website or our services.
These Terms apply to all visitors, customers, healthcare providers, contractors, and other users of the Website and services.
2. Services Provided
MediSwift Courier Brothers provides medical courier and logistics services, including but not limited to:
- Medical specimen transport
- Pharmaceutical deliveries
- Medical equipment transportation
- Scheduled route deliveries
- STAT and on-demand courier services
- Healthcare-related logistics support
Services are subject to availability, operational limitations, weather conditions, traffic conditions, regulatory requirements, and other factors beyond our control.
3. No Medical Advice
The Website and services provided by MediSwift Courier Brothers are for transportation and logistics purposes only.
We do not provide medical advice, diagnosis, treatment, or healthcare services. Any information on this Website is for general informational purposes only and should not be relied upon as medical advice.
Always consult qualified healthcare professionals regarding medical decisions.
4. User Responsibilities
By using our Website or services, you agree that you will:
- Provide accurate and complete information
- Comply with all applicable laws and regulations
- Properly package all materials for transport when required
- Ensure transported materials are lawful and appropriately labeled
- Not use our services for illegal, hazardous, or prohibited purposes
Customers are responsible for ensuring compliance with any applicable healthcare, laboratory, OSHA, DOT, HIPAA, or biohazard transport requirements relevant to the items being shipped.
5. HIPAA and Confidentiality
MediSwift Courier Brothers takes confidentiality and secure handling seriously. We implement commercially reasonable safeguards to help protect sensitive healthcare-related information during transportation and logistics operations.
However, use of our Website and electronic communications may not always be fully secure. Customers should avoid transmitting protected health information (“PHI”) through unsecured online forms or email unless specifically authorized.
Where applicable, separate Business Associate Agreements (“BAAs”) may govern HIPAA compliance obligations between MediSwift Courier Brothers and healthcare clients.
6. Delivery Limitations and Liability
While we strive for timely and secure deliveries, MediSwift Courier Brothers does not guarantee uninterrupted or error-free service.
- Delivery times are estimates only
- We are not liable for delays caused by weather, traffic, natural disasters, accidents, governmental actions, system outages, or other circumstances beyond our reasonable control
- We are not responsible for improperly packaged materials provided by customers
- Liability for lost, damaged, or delayed items shall be limited to the amount paid for the specific delivery service unless otherwise agreed in writing
Under no circumstances shall MediSwift Courier Brothers be liable for indirect, incidental, special, consequential, or punitive damages.
7. Prohibited Materials
Users may not use our services to transport:
- Illegal substances
- Hazardous materials not properly declared or packaged
- Weapons or explosives
- Unlawful biological materials
- Any items prohibited under federal, state, or local law
We reserve the right to refuse service or terminate services for any shipment that violates applicable laws or safety standards.
8. Website Use
You agree not to:
- Attempt unauthorized access to our systems
- Interfere with Website operations
- Upload malicious code or harmful content
- Use the Website for fraudulent purposes
- Copy, reproduce, or exploit Website content without permission
We reserve the right to suspend or restrict access to the Website at any time.
9. Intellectual Property
All content on this Website, including logos, branding, graphics, text, images, software, and design elements, is the property of MediSwift Courier Brothers or its licensors and is protected by applicable intellectual property laws.
No content may be copied, distributed, or reproduced without prior written consent.
10. Third-Party Links
This Website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third-party websites.
Accessing third-party sites is done at your own risk.
11. Privacy
Use of this Website is also governed by our Privacy Policy. By using the Website, you consent to the collection and use of information as described in that policy.
12. Indemnification
You agree to defend, indemnify, and hold harmless MediSwift Courier Brothers, its owners, employees, contractors, affiliates, and partners from any claims, damages, liabilities, losses, or expenses arising from:
- Your use of the Website or services
- Your violation of these Terms
- Your violation of any law or third-party rights
13. Modifications to Terms
We reserve the right to modify these Terms at any time without prior notice. Updated Terms will be posted on this page with a revised effective date.
Continued use of the Website or services after changes are posted constitutes acceptance of the revised Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.
Any disputes arising under these Terms shall be resolved exclusively in the appropriate state or federal courts located in Texas.
15. Contact Information
For questions regarding these Terms of Service, please contact:
MediSwift Courier Brothers
Email:
Website: https://medi-swift.com/